ARE MISSED CALLS
COSTING YOUR PRACTICE?
KEEP YOUR CALENDAR FULL
The American Dental Association (ADA) estimates the average dental practice is losing out on $500,000 to $1Million each year in unscheduled treatment plans from current patients.
Contact us today to boost your appointments and create a more
Predictably Profitable Practice.
Call 239-842-1777 today to learn more.
Frequently Asked Questions
Why should I consider using you to make appointment generating calls for my clinic?
The profitability of your practice is driven by your calendar. Holes in your calendar may be costing you hundreds of thousands of dollars each year. Appointment Generating calls are typically rated the least enjoyable task by front office staff. Therefore, many practices find their team may be happy to answer the phone when it rings, but are reluctant to make outbound calls. This leads to unreliable, underperforming and underwhelming results. In contrast, our team is trained and dedicated spending 100% of their time smiling, dialing and generating appointments for the practices we serve.
How do you schedule appointments in my calendar?
We work with all major practice management software (PMS) systems including Dentrix, OpenDental, EagleSoft, SoftDent and more. During onboarding, we will create work instructions for your specific office so our Patient Coordinators are informed and empowered to serve your patients and practice well.
How does the VSS RapidRecall™ system work?
Our proprietary rapid calling system maximizes the quantity and quality of calls made for your practice. We’ve streamlined the process to ensure we call the highest value and priority patients first based on their recommended treatment plan and days since last visit. We measure the performance of our Patient Coordinators by accuracy, efficiency and most importantly, likability. You’ll have access to reports daily, weekly and monthly so you’re always in the know.
Does your service replace one of more of my staff members?
Rather than replacing staff, we recommend you focus your front office team on caring for your patients. Our clients find outsourcing billing activities improves patient engagement and experience which in turn increases case acceptance and overall practice profitability.
Is a long-term contract required?
No. We use a simple month-to-month agreement that allows you to cancel anytime.
What’s the cost?
Appointment generating outbound calls are billed on an hourly rate of $36 per hour. Simply identify the number of patients you’d like us to contact, or hours you’d like our team to call and we will support you appropriately. Historically, our Appointment Generating clients have all achieved a minimum 12X return on their investment which makes outsourcing a total no-brainer.